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Privacy Policy

At Enchanted Planet, we have a simple, clear policy on what personal information we store about you and how we use that data.

To manage the cookies and similar technologies used (tracking pixels, web beacons, etc.) and related consents, we use the consent tool “Real Cookie Banner”. Details on how “Real Cookie Banner” works can be found at

The legal basis for the processing of personal data in this context are Art. 6 (1) lit. c GDPR and Art. 6 (1) lit. f GDPR. Our legitimate interest is the management of the cookies and similar technologies used and the related consents.

The provision of personal data is neither contractually required nor necessary for the conclusion of a contract. You are not obliged to provide the personal data. If you do not provide the personal data, we will not be able to manage your consents.

Processing Information

Personal Information we collect at the Checkout or from your Account is used for improving your experience on our website and for providing any items ordered through our online shop.

We may, from time to time, email you with offers or new products we feel may be of interest to you.

The Information We Store and Process

  • Full Name
  • Email Address
  • Telephone Number
  • Address for Billing
  • Address(es) for Delivery of Goods

Information Sharing

We never share your personal information with anyone else.

Cookies and Tracking

We use Google Analytics and Facebook Pixel on our website for the purposes of identifying issues affecting the performance of the website.

Your IP address is anonymised so that the data collected cannot be Personally Identifiable to you.

It is necessary that we use Cookies to enable the correct function of the shopping cart for our online shop.

Third-Party Data Collection

We do not store or process third-party account information or credit card details; these are handled securely through our payment merchants, PayPal and Stripe.

Please review PayPal’s Privacy Policy here

Please review Stripe’s Privacy Policy here

Your Access to Your Data

You may request that we tell you what Data we hold for you by clicking here.

You may request that we permanently remove all Data we hold for you by clicking here.

You may request that we rectify any incorrect Data we hold for you by clicking here.

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